Refund and Return Policies for Crown Motor Sports Pakistan

Effective Date: [2, FEB,2024]

At Crown Motor Sports, customer satisfaction is our top priority. We want you to shop with confidence, knowing that if you’re not completely satisfied with your purchase, we’ve got you covered. Please read our Refund and Return Policies carefully to understand your rights and options when it comes to returning products purchased from crownmotorsports.pk.

1. Refund Policy:

We understand that circumstances may arise where you need to request a refund. Here’s how our refund process works:

  • Eligibility: To be eligible for a refund, the item must be in its original condition, unused, and in the same packaging as received.

  • Initiating a Refund: Contact our customer support team within [X] days of receiving your order to initiate the refund process. Provide your order number and details about the item you wish to return.

  • Return Shipping: You will be responsible for the return shipping costs unless the return is due to our error or a defective product.

  • Inspection and Processing: Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria. If approved, we will process the refund to your original method of payment within [X] business days.

  • Non-Refundable Items: Certain items, such as gift cards, are non-refundable.

2. Return Policy:

If you’re not satisfied with your purchase and would like to return it, please follow our Return Policy:

  • Eligibility: To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as received.

  • Initiating a Return: Contact our customer support team within 7 days of receiving your order to initiate the return process. Provide your order number and details about the item you wish to return.

  • Return Shipping: You will be responsible for the return shipping costs unless the return is due to our error or a defective product.

  • Exchange or Refund: You can choose to exchange the item for another one or receive a refund. If exchanging for a different product, any price difference will be handled accordingly.

  • Inspection and Processing: Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria. If approved, we will process the return based on your preference.

3. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. Provide photos of the damaged or defective product, and we will arrange for a replacement or refund, including return shipping costs.

4. Contact Us:

For any questions or concerns regarding our Refund and Return Policies, please contact our customer support team at [support@crownmotorsports.pk].

Thank you for choosing Crown Motor Sports – Your Ultimate Motorsports Store in Pakistan!